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FAQ

How long does the consultation take?
Our visit takes approximately one to two hours depending on the number of windows you want to cover and the type and number of products you wish to see. While we are generous with our time with you, we are also considerate of your schedule as well.

When can you come to my house?
We enjoy meeting clients during the day but are often available after work hours or on Saturdays. We generally can schedule an appointment with you within just a few days from the time you call.

How long do I have to wait for my custom window coverings to be installed?
Most products are installed within 2-2-1/2 weeks. Plantation shutters can take from 3 to 6 weeks.

Do you provide temporary coverings while I wait for my order?
Yes!

What kind of guarantee do you have?
All of our products are backed by the best manufacturers’ warranties in the marketplace. Proper installation is guaranteed. In addition, while problems with products are rare, should you ever have any issues during the first year, there is no charge to service your window covering. After the first year, we charge a minimal trip charge should you need our help.

So, how good are your prices?
We maintain a low overhead; therefore, we are able to pass on substantial savings to you. Our prices are generally lower than other blind companies for comparable brands and products. We also carry a range of products to fit any budget!